Items Brought In With Your Cat

Your cat is required to arrive in a secure individual cat carrier, for your cat’s safety. We have a storage room for your carrier so you are allowed to leave it. The carrier will be sanitized and you cat will be in its carrier five minutes before your appointment arrival for pickup.

You are welcome to bring a towel or item of clothing or toys and we will see that they are put in your cat’s chalet. But please be aware that any cloth items will be washed and if toys get dropped in a soiled litter pan, they are discarded with the litter. And there is a chance that in the cleaning process, the item of clothing or towel can be lost, damaged or disposed of and we cannot be held responsible for any of these items. We urge you not to bring anything of value that you or your cat couldn’t live without or that you would be upset to lose.

All belongings must be labeled or made easy for our attendants to identify in some way. Some belongings are not allowed, such as glass dishes or breakable items. We would appreciate you limiting the number of toys your cat brings.

You don’t have to feel guilty because we have a large assortment of toys in the playroom… and we like the kitties to have lots of space to jump and play in their cathouse so a few toys are fine. We usually give them a catnip mouse on check in, a favorite toy by our cats… Don’t bring anything of value that you would be upset at losing or be upset with us because it was lost, damaged or had to be thrown away.

Our staff will make every effort humanly possible in good faith to return all your cats belongings to you on check out. Occasionally this may not be possible despite our greatest efforts to be perfect in this category. We appreciate your understanding in this regard. Please check over everything before you leave the premises as sometimes a toy can be taken into the cats house and gets overlooked when the cat is put in its carrier for pickup. We cannot be responsible for anything left after pickup as everything in the cats condo will be sanitized and items left will be discarded.

Mission Statement

Our mission is to ensure the safety and welfare of every cat in our care.

We understand the emotional connection between pet owners and the concerns that come along with parting with pets. That’s why we strive to create an environment of comfort, care, and trust while you are away from them. You can have peace of mind knowing your cat is receiving the best possible care – something they deserve.