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Grooming is an additional charge depending on the length of coat and its
condition. Long-haired, deeply matted coats require meticulous, time-consuming
work by our professional cat groomer, literally cutting mats out hair by
hair. He does it at the cat's pace with understanding, love and patience.
We try to examine all cats at the time of check-in for signs of fleas or
flea debris but sometimes that is not practical. If is is a holiday time
of year and we are very busy or customers are waiting in the waiting room,
the examination will be postponed until we are through with the current
customers...or if your cat is not in the mood to be examined after a ride
in the car getting to us, we are not going to risk being bitten! That's not
We will wait a little while until the kitty is calmed down and your cat
will be put into a condo overlooking the garden to calm down after their
ride. Then your cat will be checked. If signs of flea debris are present,
there is a mandatory bath and a charge of $15 for the service and for the
comfort of your cat during its stay. We are a 'flea-free' facility. If your
cat is on Advantage or Frontline, be sure to administer it before arrival
or if you are expected to be away longer, bring it and we will administer
it at the time you tell us it is due.
Most of our long-time customers
take advantage of the opportunity to get their cats bathed while they are
boarding, whether they are long or short-haired, so they are nice and clean
going home...the cats are always grateful to be clean.
The first day of charge is check in day regardless of what time your cat
checks in. We are here from 9:00 am to 4:30 for check in. Check-in day is
There is no charge for the day of check out if the cat(s) are picked up
before 12:00 noon, the clock rolls over to another day's charge in the computer
and the staff cannot roll it back. The charges on the computer must balance,
so please don't ask for a favor not to be charged for the day of check-out
if you were not able to pick-up before noon. We ask for your understanding
in this matter so please don't ask and put the employees in an embarrassing
If you can't get to the cattery before 12:00 noon on check out day, there
is a charge for that day but you have until 12:00 noon the next day to pick...and we
try to make everything as convenient for you as possible. We do offer quick
check-in and checkout service so you never have to wait.
Everything is by pre-arranged appointment for YOUR convenience.
What does our price include?
Premium Science Diet, Iams, Proplan and others, or you may bring your own
from home and we are happy to feed it to your kitty or kitties. There is
no extra charge for giving your cat/s food from home even thought it takes
more time for the staff to stop where they are in the feeding routing when
they come to your cats' condo and go get their personal food. We are happy
to do this for you.
A very wide variety of the most popular cat 'treats' Treat time is 11 am
and 3 pm...and the cats 'know' when the treat cart should be rolling across
Feeding time and treat times are extremely important times in the cattery
and we strictly adhere to the routine. If we are not right on time, be assured
every cat in the cattery will let us know immediately!
- Catnip Parties, Free Toys
We find about 80% of our guests love catnip..the other 20% couldn't care
less so we give them a variety of 'treats' until we find their 'favorite
or favorites,' which we make a note of on their record for future visits.....unless
they are on a restricted diet, are overweight, or you, the owner instructs
us your cat(s) cannot have treats.
- Daily individual
'Playtime' with a member our staff in the cat-playroom.
The 'Playroom' is a beautifully tiled and screened-in fresh-air room designed
for the cats to run, play or take another 'nap.' It overlooks the back garden
as well as the horses in training in the pastures. It is used by the staff
to bond with the cats individually so they get to know each other very well.
The cats also get a lot of daily personal bonding and attention in their
- Odor-Free Environment
All litter pans are exchanged upon soiling. We never have an odor since
any signs of a soiled litter pan will be dealt with immediately and swiftly.
- Daily Brushing and Combing
Owners tell us their cats don't even allow them to brush and comb them at
home and are frequently surprised to see their cat thoroughly enjoying beingbrushed
or combed by us. As one customer said: "Go Figure?"
- Daily Monitoring of Activities and Behavior:
24-Hour Care and Supervision
There is always a staff member in attendance with the cats and they are
continuously monitored. When they poo or urinate in their litter pan, the
pan is replaced by a clean one and their personal chart is noted whether
they urinated, poo'd or both. We watch their daily food and water intake
as well.. we watch what goes in and what comes out and have the experience
to know and be alerted to any possible problem. We have saved many cats lives
by noticing a cat who did not urinate and determined it should be seen by
a vet.. for possibly, cystitis, a medical problem common to neutered males
about 4 years old if they have been on a cat food at home high in ash content.
(This is one of many of the extra benefits of boarding with us as opposed
to hiring a pet sitter or having a friend come in and feed and change water.
Just from the nature of two different businesses, we are there all the time
watching the cats and have the advantage of having this knowledge that pet
sitters would have no way of knowing.
We have the knowledge by constant monitoring and knowing each and every
single time your cat uses the litter pan, drinks water or doesn't drink water
or eats or doesn't eat. The office manager is immediately alerted if any
one of these observations are out of line and the staff is always prepared
to take your cat to its vet or another vet or clinic if your vet is not available.
If we sense a pending problem, we don't take a chance with your precious
feline child...yours is treated like our very own, and be assured we love
our cats as we do our children.
You cannot replace our experience and constant monitoring of your cats behavior
when you are away, with any other form of cat care. We most likely will know
more about your cat's 'personal habits' than you.....which is good for 'you'!..
having the peace of mind knowing your cat is in the care of one of the nations
finest cat care facilities with the most experienced cat-care specialists
in the nation...and knowing you have made the best possible choice for your
Being left home alone all day and all night, except for perhaps 5 minutes
to change litter and freshen the food and water by a friend, neighbor, someone's
teenager, or a pet sitter is not your best choice for your cats care when
you have access to an PCSA Accredited boarding facility only minutes away
from where you live...and we are sure you will find our pricing very, very
modest for what we offer...
..and we don't need a copy of the keys to your home...keys that are often
given to helpers that you never know...