 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
|
1. Does A Country Cat House mix cats from different families together?
1. Does A Country Cat House mix cats from different families together? No! Never, ever. Our boarding units were carefully designed to make sure cats can't even see another cat above, below or on either side. Their condo is private, kept immaculately cleanand sanitized daily. 2. Can I choose the condo I like the best for my kitty and have it reserved? Yes and No. We try to accomodate all our customers requests for a specific condo, however, sometimes there is another kitty whose boarding period overlaps your reservation. All our condos are the same except for the Large Treehouses and multi-level units for several cats form the same family. Back to top 3. How long will you board a cat? For as long as the client needs. We have a minimum 2-day charge because it is not financially feasible for us to charge for one day. Long term boarding: We have boarded cats for two and three years after the Hurricane while the families were rebuilding. We are happy to say under all circumstances, the cats were returned to their owners in excellent health and great spirits, having been lovingly cared for during such a long and difficult period for the family. We fulfilled the role of surrogate family until they were re-united. Back to top
No because we are proud of concentrating on caring for cats only...that is what we do best. Back to top 5. Can we bring our cats favorite toys, food dish or blanket? Yes, with a qualification. Please don't bring food dishes or litter boxes as ours fit and go through a sanitizing system. And please do not bring large items like carpeted condo, carpet, beds or a scratching post,but you can bring your kitty's favorite toy...we give the kitties a catnip mouse after they are in their private condo, which they all love. You may also bring a shirt with your scent on it with lasts about a day, but we launder all cloth items and we cannot be responsible if the item gets lost, damaged, discolored or bleached in the laundry... Also, If your kitty drops any of its toys, including its mouse in the litter box, for their own health and our strict policies regarding cleanliness and sanitation, they will be discarded with the litter. Click here for more information on belongings. Be assured, we have spent tens of thousands of dollars for huge wall to wall, floor to ceiling windows overlooking tropical gardens, fish ponds, birdbaths, fountains, etc, which attract zillions of lizards, birds and butterflies for your kitty's constant entertainment...even at night when the night lights come on in the gardens, the 'night' creatures come out for the enjoyment of the kitties who are 'night owls'..there is never a shortage of fun, loving care and attention & entertainment at ACCH! Back to top 6. Is there someone on the cattery premises all the time, 24 hours a day? Yes. Absolutely. We have live-in staff and the cats are supervised and monitored 24/7 for their wellbeing, our peace of mind, and yours. Keep in mind that this staff is available for your cat's care, not for checking cats in or out or for tours. Back to top
Yes. We have never had any cat have any trouble adapting to the litter box. They are so smart and fastidious, they understand right away. Back to top 8. I don't want to change my kitty's diet. Can you give him the same food I do? Yes. Bring your kitty's food and bring us written instructions. Please bring amount of food needed for the amount of days your cat will board with us. Label it with your last name, cat's name and preferably in ziploc bags or small tupperware containers.We also have a refrigerator for perishables. Your instructions will be noted on the 'Special Feeding' Portion of the card on your kitty's condo. Back to top 9. Do you give a discount to a customer who brings their kitty's own food? No. But there is no extra charge, either. It takes more time for the employee who is feeding the cats to leave the food cart, break the routing, and go to the special food cupboard and get your cat's food, but we are happy to do it and do it for no charge. Back to top
Yes, it is. If the kitties are not on the special diet and we have permission from the owners, we serve fresh, roasted warm Butterbal Turkey on Thanksgiving and the cats love it. We start baking the turkey early in the morning so it is ready and still warm and juicy when it is served..it's an 'all you can eat' buffet for the kitties, so to speak..and they can have all they want. We take photos on most all holidays, of our boarding kitty guests, and it is always fun..they are like children and constantly entertain and amaze us! Back to top 11. What vaccinations are required to board my cat at A Country Cat House? Our Feline friends need protection from disease, too. Vaccinations for cats are less straight forward than those required for dogs. Some vets recommed a Leukemia vaccination while other vets won't give it. The same is true for the FIP vaccine. Many vets are recommending FeLuk tests and if the cat tests negative, they give us the results and find the vaccine unnecessary. At A Country Cat House, we recommend the following shots: FVRCP, Rabies and Feline Leukemia. However, if your vet doesn't believe some of these shots are in the best interest of your cat, let us know and we'll discuss it with your vet. Please be informed that Rabies is legally required for all pets even if you aren't boarding. Also, a feline leukemia/fiv test with negative results within the last year is important especially if your vet doesn't give the vaccine annually due to the fact that your cat is old or strictly indoor. This is done for the safety of your cat and all boarded cats. Back to top 12. What should I do if I don't have my cats vaccinations up to date and I have an emergency and need to leave town and want to leave my cat/s with A Country Cat House?
13. What special medical services for cats do you provide? We are not a veterinarian clinic, but we are trained to administer pills,
give shots, (including insulin), ear and eye ointments, change bandages...any medication that is
not prescribed for a contagious disease. If your kitty is on an antibiotic, we need to know
specially what it is for with specific instructions of times, dosage, and this
should be done in advance. Do not bring any medication without discussing this with
Josie either by phone or email in advance. An extra charge is required. 14. If my cat needs to go to the vet during her stay, how is that handled? As will be explained in detail when you fill out the boarding card, we reserve the right and you give us permission to make medical decissions on your cat's behalf in your absense. We always try to take your cat to its own vet but should your vet not be available or it is an emergency, you give us permission to use the services of one of the vets in our area. You also agree to be totally responsible for the charges. We suggest you leave credit card information and instructions with your vet, in general, which should be included whenever you go away so it is on file in case of an emergency and you and your contact are not available to give instructions. We require clients who are either going to be unreachable by phone, or out of the United States to have this arrangement with their vet. There is a charge for this service depending on the time it takes the employee. It is an emergency plan in case something unforeseen happens and your cat needs immediate attention. You cannot get this service form any other form of cat care. Board with A Country Cat House for your peace of mind. It is by far the very best choice you could make for your cats in your absence. Staying home alone for so many hours or being left with people who most likely would not be there or would not recognize an emergency if it arose, is not the best care you can provide for your precious felines. See our Testimonials section and see how lucky those cat owners were who left their cats with us...and a life-threatening emergency came up... Back to top 15. How do you handle flea control in your premises? We maintain a totally flea-free environment. All cats are checked on check in, or very shortly thereafter, for any signs of flea debris. If found, the kitty will receive a flea bath immediately and then be put into its condo. There will be a mandatory $15 charge for the flea bath or regular bath (if they don't have fleas). |
4. Do you board other animals?
If your cat gets all the shots annually of FRCP, Rabies and feline leukemia, then
we can arrange for a vet to come to the cattery to give all shots for an extra fee.
If the cat hasn't received the feline leukemia test, we cannot provide this service